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NA TOMTO WEBU NAJDETE …

Přehled výpadků služeb provozovaných ACTIVE 24. Dozvíte se zde o plánované údržbě našich systémů nebo o neplánovaných výpadcích, o kterých nebylo možno informovat jinak.

Menší údržby systémů provádíme každou středu od 23:00 do 6:00.
V této době může dojít k několikaminutovému výpadku kvůli restartu serveru.

Tyto stránky slouží pro případ, kdy selžou standardní cesty, jak informovat zákazníky o neplánovaném výpadku služeb a nebo je reálný předpoklad, že plánovaná údržba bude mít za následek nedostupnost standardních informačních kanálů, zejména Zákaznického centra nebo zákaznické podpory jako celku.

Test the functionality of our new border routers

  • 7 ledna, 2013

On 10. 1. 2013 from 00:00-02:00 we will preventively test the redundant involvement of our new frontier routers. We perform the Test by actually disconnecting the primary router to see if the traffic is properly redirected to the secondary router after further optimizations. The tests are related to the exchange of our edge network elements, upgrade our data center connection to 10 Gbps and increase the throughput of our internal backbone network to 2×10 Gbps. Everything is done in order to prepare our network infrastructure to grow data traffic in the future and increase its resilience to DoS attacks. This service window can be used to predict very short downtime of availability of our services, but they should not exceed 10 minutes in total. If unforeseen events occur, please refer to this location for more information. Thank you for your understanding.

Short-term interruption of customer service

  • 22 října, 2012

Due to the ending support of the operating system on the server, which ensures the functionality of our Customer centre (https://centrum.active24.cz), we will perform on 25. 10. 2012 from 07:00 to 07:30 to upgrade to the current version. This will result in a short interruption in the operation of the customer centre, which should not exceed 15 minutes. Specifically, the outage will be manifested by the impossibility to login to the customer center-ie. You will not be able to administer the services, clicking on the link in the invitation email will not make an online payment and limited functionality would also have validation links in the email to change the customer/payer or the domain holder. Thank you for your understanding.

Test the functionality of our new border routers

  • 11 října, 2012

On 12. 10. 2012 from 00:00-02:00 we will again test the redundant involvement of our new frontier routers. We perform the Test by actually disconnecting the primary router to see if the traffic is properly redirected to the secondary router after further optimizations. The tests are related to the exchange of our edge network elements, upgrade our data center connection to 10 Gbps and increase the throughput of our internal backbone network to 2×10 Gbps. Everything is done in order to prepare our network infrastructure to grow data traffic in the future and increase its resilience to DoS attacks. This service window can be used to predict very short downtime of availability of our services, but they should not exceed 10 minutes in total. If unforeseen events occur, please refer to this location for more information. Thank you for your understanding.

Test the functionality of our new border routers

  • 25 září, 2012

On the 26th 9. 2012 from 00:00-02:00 We will test the redundant involvement of our new frontier routers. We perform the Test by actually disconnecting the primary router to see if the traffic to the secondary router is properly redirected. We verify that we have made the exchange of our boundary network elements correctly. The action is the last step of upgrading our data center connection from 1 to 10 Gbps and increasing the throughput of our internal backbone network to 2×10 Gbps. The goal is to prepare our network infrastructure to grow data traffic in the future and increase its resilience to DoS attacks. This service window can be used to predict very short downtime of availability of our services, but they should not exceed 10 minutes in total. If unforeseen events occur, please refer to this location for more information. Thank you for your understanding.

Increasing the connection speed of our primary data center…

  • 12 září, 2012

On 13. 9. 2012 from 01:00-03:00 We will increase the connection speed of our primary data center from 1 to 10 Gbps. At the same time, we also finish increasing our internal backbone network throughput to 2×10 Gbps. These changes aim to prepare our network infrastructure to grow data traffic in the future and increase its resilience to DoS attacks. This service window can be used to predict short interruptions in availability of our services, but they should not exceed 30 minutes in total. We do not expect longer downtime, the availability of our services will be ensured through backup connectivity. If unforeseen events occur, please refer to this location for more information.

Replacing the main edge router in the primary data…

  • 3 září, 2012

Dear customers, we would inform you that on 5. 9. 2012 The main edge router (network Element) in the primary data center will be replaced by a new one from 1:00 to 5:00. This service window can be used to predict short interruptions in availability of our services, but they should not exceed 30 minutes in total. We do not expect longer downtime, the availability of our services will be ensured through the secondary data center and backup connectivity. If unforeseen events occur, please refer to this location for more information. Thank you for your understanding.

Backup Edge router replacement in secondary data center

  • 28 srpna, 2012

On 28.8.2012 from 22:00 to 02:00, the backup edge router (network Element) in the secondary data center will be replaced with a new one. The planned duration of maintenance is 20 minutes, we do not expect any downtime in providing our services. If unforeseen events occur, please refer to this location for more information.

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