Dear customers, we are currently dealing with the outage of some of the database servers of shared hosting, dedicated servers and customer center. We are working intensively on repairs. Other services are functional. Thank you for your understanding and patience.
Vážen zákazníci,
z důvodů technických potíží byla v době od 17:20 – 18:25 omezená funkce zákaznického centra.
Všechny služby našich zákazníků fungovaly bez jakýchkoliv potíží.
Děkujeme za trpělivost a omlouváme se za způsobené potíže.
Dear customers, today from 23:00 will be a downgrade of Active 24 servers email to version 12.0.4. Due to a failed upgrade carried out 8.11.2018 the night from Thursday to Friday. The estimated unavailability of each server will be 15 minutes when webmail, send, receive mail, sync, and related services will not work. E-mails sent to addresses placed on servers after the downgrade to mailboxes arrive delayed. E-mail services within shared web hosting, VMS, and managed servers will not affect downtime. Thank you for your understanding.
Dear customers, due to the unsuccessful technical upgrade of the ACTIVE24 e-mail system, we are currently facing partial unavailability on some service servers Active24 e-mail. Our clients ' e-mail delivery is not affected, but it is not possible to log on to mailboxes. Our admins solve the problem with the highest priority. We apologize for the inconvenience. Thank you for your understanding and patience. We will inform you about solving the problem.
Dear customers, today from 23:00 the Active 24 email servers will be upgraded. The estimated unavailability of each server will be 15 minutes when webmail, send, receive mail, sync, and related services will not work. E-mails sent to addresses placed on servers after upgrading to mailboxes will arrive with a delay. E-mail services within shared web hosting, VMS, and managed servers will not affect downtime. Thank you for your understanding.
All our systems and services are fully functional and no significant downtime is planned. Minor maintenance of systems is carried out every Wednesday from 23:00 to 6:00. At this time, there may be several minutes of downtime due to server reboot.
Dear customers, due to increased load on internal systems, short-term downtime of the customer centre and order may occur.
Thank you for your understanding.
Vážení zákazníci,
Dear customers, today 2.7. 2018 the availability of customer support due to power outage in our offices has been limited from 9:50 to 10:50. We are very sorry for the inconvenience.
Dear customers, from 25.6. 17:15 to 26. 6. 2018 to 18:00 did not work correctly logging on using Remote Desktop (RDP) to APS platform. Login managed only to users with Windows 10 operating system with correctly set privacy. Access from devices using other operating systems has managed to get back to 26. 6. 2018 about 18. Hours. There are no restrictions on the operation of any shared web hosting or e-mail platform. We apologize for the inconvenience and thank you for your patience.