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NA TOMTO WEBU NAJDETE …

Přehled výpadků služeb provozovaných ACTIVE 24. Dozvíte se zde o plánované údržbě našich systémů nebo o neplánovaných výpadcích, o kterých nebylo možno informovat jinak.

Menší údržby systémů provádíme každou středu od 23:00 do 6:00.
V této době může dojít k několikaminutovému výpadku kvůli restartu serveru.

Tyto stránky slouží pro případ, kdy selžou standardní cesty, jak informovat zákazníky o neplánovaném výpadku služeb a nebo je reálný předpoklad, že plánovaná údržba bude mít za následek nedostupnost standardních informačních kanálů, zejména Zákaznického centra nebo zákaznické podpory jako celku.

Planned downtime – VPS FC Linux

  • 11 července, 2017

Dear customers, Wednesday, 12. 7. 2017 there will be a security update between 05:00 – 06:00 and a server running some VPS FC services with Linux operating system. You will need to restart your servers after the update. Downtime can take up to one hour. Thank you for your understanding.

Planned downtime – VPS FC Linux

  • 10 července, 2017

Dear customers, on Tuesday 11. 7. 2017 there is a security update between 00:00-02:00 and a server that runs some VPS FC services with Linux operating system. You will need to restart your servers after the update. Downtime can take up to one hour. Thank you for your understanding.

Failure. SK WHOIS

  • 8 července, 2017

Dear customers, Central register. The SK domains currently have an outage on their WHOIS database. Because of this, domain availability cannot be verified, and domains cannot be registered or transferred. All attempts to verify availability. The SK domain returns an "invalid" domain value. Once the SK WHOIS is available again, you will be able to register the new domains again. Thank you for your understanding

Scheduled downtime for Windows shared hosting

  • 28 června, 2017

Dear customers, from 5. 7. to 6. 7. 2017 the server that hosts the Windows-based hosting virtual servers is updated. Update will lead to a few minutes of downtime on each hosted server. Thank you for your understanding.

Planned downtime-VPS FC Linux

  • 24 května, 2017

Dear customers, on Friday 26. 6. 2017 occurs between 5. 6. An hour to update the servers that are running some VPS FC services with the Linux operating system. You will need to restart your servers after the update. Downtime can take up to one hour. Thank you for your understanding.

Violation of filesystem on Uvirt56

  • 25 dubna, 2017

Dear customers, around 7. Hours in the morning there was a violation of the filesystem on the shared server uvirt56. If your hosting works on this server, it was not possible to write data to it at the time of the outage. Some pages might not work at all. Data recovery took place from the data image at the time of failure. The full recovery of all virtual servers occurred at 13:30. We apologize for the inconvenience.

Restricting the availability of email services

  • 8 února, 2017

Due to technical difficulties, it has not been possible to log in to e-mail boxes since 12:00-12:50. Email messages were received in order. Other services work without hassle. We apologize for the inconvenience.

Restricting the availability of certain VMS

  • 7 ledna, 2017

Due to technical difficulties, some VMS servers and subservers on them have not been available from 20:30-21:30. Now all the services are running fine. Thank you for your understanding.

Customer Centre and order outage

  • 4 ledna, 2017

Valued customers, due to the updating of our systems, the function of the customer centre and the ordering system will be lost. The update will run in 21:00. The outage will not last more than five minutes. All our customer services will work without any hassle. Thank you for your understanding.

Limiting the availability of certain services and customer centres

  • 12 srpna, 2016

Dear customers, due to technical difficulties, the customer centre was not available at the time 14:30-15:05, login to email boxes via web interface webmail.active24.com and new orders. Login worked on the mailboxes via the alternative address rc.active24.cz. We apologize for the inconvenience. All customer services work fine.

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