Dear customers, due to technical difficulties, the customer centre was not available at the time 14:30-15:05, login to email boxes via web interface webmail.active24.com and new orders. Login worked on the mailboxes via the alternative address rc.active24.cz. We apologize for the inconvenience. All customer services work fine.
Dear customers, today at 13:40-14:20 there was a flood of our incoming and outgoing email servers. For this reason, email messages could not be sent or received. However, this outage DID not CAUSE any messages that were received or sent to be lost. We apologize for the inconvenience.
Dear customers, due to technical issues, there are currently unavailable storage for VMS servers and some shared hosting servers. We apologize for the inconvenience. Our engineers are working hard to fix the problem.
Dear customers, in the period from 10:35-11:00 there was a DDos attack, which at a temporary moment to retire some services of our customers and login to the customer center. Our customer services are now fully available. We are very sorry and thank you for your understanding.
The customers will be warned on Friday 13.2.2015 between 6:00 and 7:00 the Customer Center server will be upgraded. Please excuse the planned outage in the range of about half an hour. Thank you for your understanding
Dear customers, for technical reasons, logging in via email accounts to our customer centre does not work at this moment. This problem is currently being solved by our engineers. Logging in using the classic customer UID works normally. Thank you for your understanding.
An unplanned reboot occurred on one of the servers running the customer VPS. Online will be approximately 20 minutes. Sorry for the complications.
Dear customers, at night from Wednesday 14.1.2015 on Thursday 15.1.2015 in time 0:00-2:00 will be an important upgrade of the firmware of two switches into which a significant part of our services is involved, it is a Linux hosting (even DB and mail servers), Windows hosting (even DB servers), VMS , VPS and MySite services. The servers involved in these switches will be without connectivity in the time window not exceeding 10 minutes. Thank you for your understanding.
Dear customers, due to technical problems in our foreign headquarters just do not work quite correctly some older services like hosted Exchange Standard e-mails. The functionality of our major mail and hosting services is not affected by this outage. Our foreign colleagues to eliminate this outage are already working, the estimated time of completion of repair of all databases is Sunday 23.11.2014 early morning. We will keep you informed. Thank you for your understanding.
Dear customers, we apologize for the compromised availability of e-mail services due to the ongoing reboot and test of mail server after the failure of the filesystem of several of our mail servers. Until 16:30, everything should be fine. Thank you for your understanding.