These pages are used if standard routes fail, how to inform customers about an unplanned outage of services, or the real assumption that scheduled maintenance will result in the unavailability of standard feeds.
Therefore, please verify that you cannot obtain information using standard channels:
3. Sending e-mail to:
email@example.com for customers from United Kingdom
firstname.lastname@example.org for customers from the Netherlands
email@example.com for customers from Germany
firstname.lastname@example.org for costomers from Spain
email@example.com for costomers from Catalan
4. Customer Line:
+44 203 621 6853 for customers from United Kingdom
+31 207 941 455 for customers from Netherlands
+49 692 573 67276 for customers from Germany
+34 917 693 799 for customers from Spain and Catalan
This site is updated only if these channels are not available. Its availability is ensured by the fact that it is operated outside the ACTIVE 24 network.