Nezařazené
Dear Customers,
Today 22.7.2019 from 10 pm to 11 pm will be maintenance of customer support systems. At this time, you will not be able to connect with us both by telephone and via chat. You can send emails, they’ll be answered as soon as possible.
The services of our clients do not affect this downtime.
Thank you for your understanding.
Nezařazené
Uncategorized
Dear customers, currently it is not possible to make payments by card to our account at Raiffeisenbanka. The problem concerns only orders and services ordered through the Czech portal active24.cz. Payment by bank transfer and all other services are fully functional. We are currently working hard to fix the problem. Thank you for your understanding and patience.
Nezařazené
Dear Customers,
Currently does not work order. SK domains and manage them in ZC.
We're working hard to fix the problem.
Thank you for your understanding.
Uncategorized
Dear customers, we are currently dealing with the outage of some of the database servers of shared hosting, dedicated servers and customer center. We are working intensively on repairs. Other services are functional. Thank you for your understanding and patience.
Nezařazené
Our customers, due to technical difficulties, were limited to the function of the customer centre in the period from 17:20 – 18:25. All our customers ' services worked without any hassle. Thank you for your patience and we apologize for the inconvenience.
Uncategorized
Dear customers, today from 23:00 will be a downgrade of Active 24 servers email to version 12.0.4. Due to a failed upgrade carried out 8.11.2018 the night from Thursday to Friday. The estimated unavailability of each server will be 15 minutes when webmail, send, receive mail, sync, and related services will not work. E-mails sent to addresses placed on servers after the downgrade to mailboxes arrive delayed. E-mail services within shared web hosting, VMS, and managed servers will not affect downtime. Thank you for your understanding.
Uncategorized
Dear customers, due to the unsuccessful technical upgrade of the ACTIVE24 e-mail system, we are currently facing partial unavailability on some service servers Active24 e-mail. Our clients ' e-mail delivery is not affected, but it is not possible to log on to mailboxes. Our admins solve the problem with the highest priority. We apologize for the inconvenience. Thank you for your understanding and patience. We will inform you about solving the problem.
Uncategorized
Dear customers, today from 23:00 the Active 24 email servers will be upgraded. The estimated unavailability of each server will be 15 minutes when webmail, send, receive mail, sync, and related services will not work. E-mails sent to addresses placed on servers after upgrading to mailboxes will arrive with a delay. E-mail services within shared web hosting, VMS, and managed servers will not affect downtime. Thank you for your understanding.
Uncategorized
All our systems and services are fully functional and no significant downtime is planned. Minor maintenance of systems is carried out every Wednesday from 23:00 to 6:00. At this time, there may be several minutes of downtime due to server reboot.